Internet banking security
The security of your money is our top priority, but you must also protect your internet banking passwords.
We take the security of your money very seriously, so we're committed to protecting your money when you transact with us through internet banking, shopping online or using your card. We use industry-standard encryption and comprehensive security measures across all of our sites to help keep your money safe.
But believe it or not, some of the most effective security steps that can be taken are simple things you can do yourself.
To protect your money, you should never give out your internet banking access code (your password or mobile banking PIN) or token PIN, or make it easy for someone else to access your passwords.
It is a condition of use of internet banking or mobile banking that you do not disclose these details to any other person. By giving out your details or failing to keep these details safe, you increase your liability for unauthorised persons to access your account. Please contact Queensland Country immediately if you believe that your access code may have become known to someone else.