Scam Alert: We are aware of scammers impersonating staff of Queensland Country Bank. Our staff would never ask you for a code or your personal details. Learn more
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Whether you wanted to know more about us, ways to access your money, understand more about security and ways to protect yourself from scams, or just had a few questions, we are here to help.
We’re a Member‑owned bank with a clear purpose: helping Queenslanders live better lives through better financial wellbeing.
Protecting your money is one of our highest priorities, as fraudsters and scammers become more sophisticated. It's important to be vigilant against fraud and scams to identify when something may be too good to be true.
We take the security of your money very seriously. We use industry-standard encryption and comprehensive security measures across all of our sites to help keep your money safe.
We make accessing your money as easy as possible with mobile and internet banking, phone banking, and digital wallets.
We're here to support and help you if you're experiencing a difficult time, whether through financial difficulties, the loss of a love one, or if you're experiencing domestic or financial abuse.
Important information about our products and services, including brochures, forms and conditions of use.
We've put together a frequently asked questions to answer some of the more common things that come up about our banking products.