Member Support Hub

Losing a loved one is never easy, and we understand that managing their estate can be an overwhelming and confusing experience. We're here to support you through every step of the process.

Life doesn't always go to plan. Changes in circumstances, illness, injury, or unexpected expenses can sometimes make it harder to keep up with your financial commitments.

Our Member Care team exists to support any Queensland Country Bank Members who may be experiencing domestic or family violence.

Learn about Power of Attorney, including General and Enduring POAs, attorney responsibilities, required documents, and how to set up access.

If you need assistance to communicate when contacting us there are options available to help support you.