Important Notice: Our branches and Contact Centre will be closed for ANZAC day on 25 April 2025. Please plan in advance to avoid any inconvenience. Learn more
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We're here to support our Members when they experience difficult times. This could include an unexpected change of circumstances resulting in financial difficulties, the loss of a loved one, or if you are experiencing a situation of domestic violence or financial abuse.
Losing a loved one is difficult. We want to ensure that the process of finalising their accounts with Queensland Country Bank is as easy as possible.
Sometimes things happen unexpectedly, which can have an effect on your finances. If you’re having trouble with loan or credit card repayments, we’re here to help.
If you're experiencing a domestic or family violence situation, Queensland Country provides confidential support to help our Members with their immediate banking needs.