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Banking Improvements

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The Queensland Country Bank BSB is 654 000.

Thank you to all Members for your effort in transitioning to BSB 654 000.

Our former BSB 704 640 no longer works.

Payments to Queensland Country Bank Members need to be made using BSB 654 000 and the unique 8-digit account number. Payments from Queensland Country Bank Members including direct debits and automatic transfers need to be updated to BSB 654 000. SmartBudget Members have specific instructions listed in their SmartBudget agreements.

If you have any questions, please call 1800 075 078, or drop into one of our branches.

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Switching your BSB in PayPal

If you have a PayPal account with a linked Queensland Country account, you can update your banking details with the following steps.

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SmartBudget

If you have a SmartBudget agreement, you will need to ensure the new BSB 654 000 has been updated for all direct debits in place. BSB 654 000 needs to be used with your unique direct debit account number, rather than any other numbers or references for each of the relevant direct debits.

If you ever need assistance with your SmartBudget agreement, you can ask at any branch or call 1800 075 078.

 

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Business Banking Members

Please ensure all tax invoices issued include BSB 654 000 and your 8-digit unique account number. Please click here to learn more.

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Banking app improvements

If you log into the banking app, you will start to see some improvements, which we will continue to keep rolling out for you. Some of these improvements include:

  • Access to more digital wallets including Apple Pay, Samsung Pay and Google Pay
  • Request and commence using virtual digital cards instantly
  • Push your card details from the banking app into Apple Pay
  • Ability to manage your cards including setting daily limits and blocking certain transaction types

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Faster banking with PayID and Osko

You don’t have to do anything, simply enjoy faster banking.

Our new BSB allows for faster transfers using the Osko network. This means when sending and receiving money with an account outside of Queensland Country Bank, you may receive the money almost immediately providing the other financial institution also has this capability.

You may have already noticed the word Osko coming up on your statement, in your account transactions on internet banking or in the banking app.

If you haven’t already set up PayID, we encourage you to do this so you can enjoy receiving money instantly. You can set this up in internet banking or the banking app. Further instructions on how to do this are available at queenslandcountry.bank/npp

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New credit card rewards program

As part of the benefits of our banking improvements project, we have launched our new Visa My Rewards Credit Card. To learn more about this exciting product, please click here.

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Fee reductions

As part of the banking improvements project, we introduced our new fee structure. These were rolled out on 1 November 2022. 18 fees have been removed altogether and another four have been reduced. In addition, Queensland Country Bank Members can now bank free at more than 3500 Bank@Post outlets Australia wide.

You can read the full Fees and Charges brochure online here.

 

 

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Claiming Medicare benefits

There are a number of ways to claim Medicare benefits including using your Medicare online account, the Express Plus Medicare mobile app, by mail, at a service centre and more. Details can be found on the Services Australia website

To ensure prompt, accurate processing of your claim, it is important that Medicare has your current bank account details including BSB 654 000 and your unique account number. To learn how to update your bank account details with Medicare, you can follow their guide here.

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Switching your BSB at the ATO

To ensure prompt processing of your tax return, please ensure the Australian Taxation Office (ATO) has your correct account details including BSB 654 000 and your 8-digit account number.

To update the bank details held on file at the ATO, please click here.

 

We’re here to help!

If you have any questions, please call 1800 075 078, or drop into one of our branches.

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FAQs

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What is the Queensland Country Bank BSB?

The Queensland Country Bank BSB is 654 000.

The former BSB 704 640 stopped working on 31 July 2023.

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Is Apple Pay available?

Yes, Apple Pay, Samsung Pay and Google Pay are available with all Queensland Country Bank cards.

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What is PayID?

A PayID is unique to you and you only. It could be your mobile number or email address.

So instead of giving over hard to remember BSB and account numbers, you can give them your PayID and they'll be able to transfer money to you.

No longer will you be waiting 24 to 72 hours for your friend's payment for dinner from the other night. Plus, when you receive their payment it will come with their accompanying message so you know what it's for.

And if you need to pay someone and they are registered for PayID, you’ll only need their PayID to transfer money directly into their bank account. And they'll also receive it in a super speedy timeframe!

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How do I set my PayID on web banking?

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How do I set my PayID on mobile?

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How do I update my BSB in PayPal?

If you have a PayPal account with a linked Queensland Country account, you can update your banking details with the following steps.