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Queensland Country Bank
BSB 704 640

Main menu

  • Personal Banking

    Personal Banking

    • Special offers
      • 3 Year Fixed Package Home Loan
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      • Home Loan Variable Special
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    Business Banking

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telephone 1800 075 078
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FAQs

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Most popular questions

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Loans

  • What is Lenders Mortgage Insurance and is it required?
  • Who is eligible to apply for a loan?(2)
  • What do I need to bring in when applying for a loan?
  • How long does it take to get a loan application approved?
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Credit cards

  • What is Visa Zero Liability?
  • What happens if my card has been used fraudulently?
  • How to pay in apps and on the web
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General

  • What is Queensland Country's BSB?
  • Are you as secure as a bank?
  • What is your BSB?
  • What are your current interest rates?
  • Where can I find your branches?
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Accounts

  • What does "at call" mean?
  • How do you open a savings or transaction account?
  • When can I access my Christmas Club account?
  • Can you transfer money out of a savings account on internet banking?
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Cards

  • What do I do if my card is lost or stolen?
  • What is Verified by Visa?
  • Can I replace my current Visa Debit Card with a Cowboys Visa Debit Card?
  • How to pay in apps and on the web
  • How to find my transactions in Google Pay?
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New Payments Platform (NPP)

  • What is NPP?
  • How did NPP come about?
  • What are the features of NPP?
  • What is PayID?
  • Do you need to register for PayID?
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Community

  • Who can apply for a Queensland Country ‘Good for Good’ Community Grant?
  • What is Queensland Country ‘Good for Good’ Community Grants?
  • Who is Queensland Country Credit Unions Charity Partner?
  • My community group is based in Southern Queensland.
  • How much funding can my group apply for?
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