icon-sprites_speech-bubble Loans What is Lenders Mortgage Insurance and is it required? Who is eligible to apply for a loan?(2) What do I need to bring in when applying for a loan? How long does it take to get a loan application approved? View all
sprites Credit cards What is Visa Zero Liability? What happens if my card has been used fraudulently? How to pay in apps and on the web View all
icon-sprites_opening-hours General What is Queensland Country's BSB? Are you as secure as a bank? What is your BSB? What are your current interest rates? Where can I find your branches? View all
icon-sprites_write-to-us Accounts What does "at call" mean? How do you open a savings or transaction account? When can I access my Christmas Club account? Can you transfer money out of a savings account on internet banking? View all
sprites Cards What do I do if my card is lost or stolen? What is Verified by Visa? Can I replace my current Visa Debit Card with a Cowboys Visa Debit Card? How to pay in apps and on the web How to find my transactions in Google Pay? View all
icon-sprites_speed New Payments Platform (NPP) What is NPP? How did NPP come about? What are the features of NPP? What is PayID? Do you need to register for PayID? View all
icon-sprites_health Community Who can apply for a Queensland Country ‘Good for Good’ Community Grant? What is Queensland Country ‘Good for Good’ Community Grants? Who is Queensland Country Credit Unions Charity Partner? My community group is based in Southern Queensland. How much funding can my group apply for? View all