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Queensland Country Bank

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Utility menu

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  • Contact Us
  • Find Us
1800 075 078
BSB 654 000 More BSB Information.

Personal

  • Special offers
    • Home Loan Variable Special
    • 1 Year Fixed Package Home Loan
  • Home Buying Government Support
  • Line of credit
  • Investment Lending
  • Variable home loans
  • Fixed home loans
  • Personal loans
  • Transaction accounts
  • Savings accounts
  • Budgeting tools
  • Credit cards
  • International transfers
  • Foreign exchange
  • Rates and Fees Rates and Fees
  • SmartBudget SmartBudget
  • Try our calculators Try our calculators
  • FAQs FAQs

Business

  • Business Accounts
    • Business Platinum account
    • Business Basic account
    • Business Online Saver account
  • Business Fixed Term Deposits (Interest paid at maturity)
  • Business Fixed Term Deposits (Interest paid monthly)
  • Business Fixed Term Deposits (Interest paid annually)
  • Business Green Car Loan
  • Business loans
  • Commercial overdrafts
  • Business Visa credit card
  • Business payment solutions
  • Switch to BSB 654 000
  • Read our latest news and stories Read our latest news and stories

Insurance

  • Health Insurance
  • Home and contents insurance
  • Car insurance
  • Caravan insurance
  • Travel insurance
  • Landlords insurance
  • Boat insurance
  • Making a claim
  • Making a claim Making a claim
  • Read our latest news and stories Read our latest news and stories

Community

  • Queensland Country Good For Good Community Grants
  • Our Charity Partner
  • Major Community Sponsorships
  • Community Partner Program
  • Community Volunteer Program
  • Career opportunities Career opportunities
  • Current vacancies Current vacancies
  • About us About us

Help & Information

  • About us
    • Our values
    • Our people
    • Customer Owned Banking Code of Practice
    • Governance and reporting
    • Careers
    • Reconciliation Action Plan
  • Lost, stolen or cancelling cards
  • Security
  • Accessing your money
  • Direct debits
  • Financial Claims Scheme
  • Comprehensive Credit Reporting
  • Financial hardship
    • Domestic and Family Violence
  • Deceased estates
  • Brochures and terms and conditions of use
  • Target Market Determinations
  • Privacy Policy
  • Compliments and Complaints
  • FAQs
  • Open Banking
    • Open Banking - Developers
  • Information for contractors
  • Read our latest news and stories Read our latest news and stories
  • View our Newsletter here View our Newsletter here
  • Rates and Fees Rates and Fees

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FAQs

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Most popular questions

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Loans

  • What is Lenders Mortgage Insurance and is it required?
  • Who is eligible to apply for a loan?
  • What do I need to bring in when applying for a loan?
  • How long does it take to get a loan application approved?
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Credit cards

  • What is Visa Zero Liability?
  • What happens if my card has been used fraudulently?
  • How to pay in apps and on the web
  • How to find my transactions in Google Pay?
  • Can I add my card to Samsung Pay?
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General

  • What is Queensland Country's BSB?
  • Are you as secure as a bank?
  • What are your current interest rates?
  • Where can I find your branches?
  • Do you have ATMs?
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Accounts

  • What does "at call" mean?
  • How do you open a savings or transaction account?
  • When can I access my Christmas Club account?
  • Can you transfer money out of a savings account on internet banking?
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Cards

  • What do I do if my card is lost or stolen?
  • What is Verified by Visa?
  • Can I replace my current card with another card design?
  • Cancel your card online
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PayID

  • What is PayID?
  • Do you need to register for PayID?
  • What are the benefits of PayID?
  • Is it secure and can I trust it?
  • What is Osko by BPAY?
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Good for Good Community Grants

  • What are Queensland Country ‘Good for Good’ Community Grants?
  • Who can apply for a Queensland Country ‘Good for Good’ Community Grant?
  • When do applications close?
  • How much funding can my group apply for?
  • Can you tell me a little more about the categories of funding I apply under?
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Digital Wallet

  • Is the increase to the contactless limit likely to become permanent?
  • Does this apply to mobile payments and other wearables?
  • Does it cost anything to set up a Digital Wallet?
  • What Payments/transactions can I make with my Digital Wallet?
  • How secure is my card information if I store it in a digital wallet?
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Google Pay

  • How does Google Pay work?
  • What Payments/transactions can I make with Google Pay?
  • How secure is my card information if I store it in Google Pay?
  • Do I need to add money to Google Pay?
  • What happens if I lose my phone?
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Apple Pay FAQ

  • What is Apple Pay?
  • Which Apple devices can I use?
  • What happens if I lose my phone?
  • Does Apple store the card details?
  • What is the Device Account Number?
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New Car Loan

  • Is it a fixed rate for the term?
  • What is the maximum loan term?
  • Can I pay in advance?
  • Is there a minimum deposit?
  • What are the fees, including payout?
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Mobile banking

  • What is mobile banking and what services are available within mobile banking?
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Open Banking

  • What is Open Banking?
  • When will Open Banking be available?
  • How will Open Banking make your life easier?
  • Will my data be safe and secure?
  • What if I don’t want to use Open Banking?
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