Together with our insurance partner, CGU Insurance, we’re there when you need us...
- If you get sick or injured, they’ll provide cover for the ambulance, hospital and surgery while travelling overseas
- If your stuff is lost or stolen, they’ll cover the costs for luggage, cameras, clothes and more
- If there’s an emergency, they’re on the phone 24/7 and ready to help.
Cover for every type of traveller
Whether it’s your first trip ever or just your first trip this year, they’ve got you sorted.
Backpackers and first-timers
Your big global adventure awaits and no one knows what’s ahead. So get covered, just in case.
Families
Enjoy your family holiday with peace of mind knowing that you and your loved ones are all insured.
Experienced travellers
If you’re a seasoned traveller, you’ll know that things can and do go wrong. You know what to do.
Your travel cover, your way: make it your own
International travel
There are four levels of cover to suit your needs and budget:
- Platinum: top-level cover with unlimited unexpected overseas hospital and medical costs, unlimited emergency expenses in certain circumstances and many other great benefits
- Premium: mid-level cover, including unlimited unexpected overseas hospital and medical costs and many other benefits
- Essentials: affordable basic cover that includes unlimited overseas hospital and medical costs
- Annual Multi-Trip: Platinum level cover for multiple international trips within 12 months
Australian holidays
When you’re travelling around Australia, you’ll enjoy your trip more knowing you have cover for:
- cancelled or rescheduled plans if due to unforeseen circumstances
- damaged or lost luggage and travel documents
- certain emergency expenses
- accidental death and disability in certain circumstances
Ski/snowboard holidays
Hitting the slopes? Get peace of mind with optional extra cover for snow holidays including:
- costs for hiring your skis or board if yours is damaged in transit
- medical cover if you have a skiing accident
- emergency dental cover
- replacement of your snow equipment if yours is lost, damaged or stolen
Cruise holidays
If you’re heading on a cruise, we have optional cruise cover available for your grand voyage. You’ll get:
- cover for every country you visit - when you list each on your policy
- medical and emergency dental cover if you have an accident
- costs for returning home if it’s deemed medically necessary
- cover for cancelled or rescheduled extra activities and day trips
- replacement of certain items that are lost, stolen or damaged
Optional extra cover for valuables
If you’re taking important possessions with you, CGU will cover the replacement of items such as:
- cameras
- bicycles
- ski and snowboarding gear
- golf clubs
Conditions apply to all cover types. Please see the PDS for full terms and conditions.
Features
- Overseas medical: If you need unexpected medical or emergency dental treatment while overseas, they’ll cover you.
- Cancellations: If you need to cancel your trip due to unforeseen circumstances, they’ll refund your prepaid flights and accommodation.
- Rental vehicle cover: If you have an accident in your rental car, they’ll cover the vehicle’s insurance excess (only available on some plans).
- Travel disruptions: If you lose your passport, have an accident or the weather goes bananas, they’ll cover accommodation and travel expenses.
Common questions
Got questions about travel insurance?
Making a claim
CGU are ready if you need to claim. Call them on 13 24 80 (international +61 3 9601 8222) and their claims consultants will help you all along the way.