Comprehensive Credit Reporting (CCR) is improving how our Member credit information is reported to credit reporting bodies to provide a clearer picture of your credit history. This may result in more information being included in your credit report. CCR is intended to better recognise people displaying sound credit management and enhance responsible lending requirements and borrowing practices.
We have previously reported information such as the date and amount of your loan application, or if your loan is in default. Since September 2022, as part of the Comprehensive Credit Reporting (CCR) changes, we now share additional credit information about Members with credit reporting bodies, such as account open and closed dates, types of credit, credit limits and up to 24 months of repayment history.
Queensland Country Bank Limited Statement of Notifiable Matters
- How you can access and/or correct your personal information;
- Disclosures to overseas recipients; &
- Information on how to make a complaint if you believe Queensland Country has breached the Privacy Act or CR Code.
Providing your information to credit reporting bodies
Under the Privacy Act and CR Code, CRBs can handle personal information relating to credit. If you apply for credit or act as a guarantor, Queensland Country may disclose your personal information or collect personal information about you from a CRB. This information is used to assess your credit worthiness.
If you fail to meet your payment obligations in relation to consumer credit or you commit a serious credit infringement, Queensland Country may disclose this to a CRB.
Queensland Country uses Equifax Australia Information Services and Solutions Pty Ltd ABN 26 000 602 862 (Equifax). Equifax also discloses to Queensland Country credit information in the form of scorecards, referred to as an Equifax Credit Report. Your Equifax Credit Report is a credit rating that may be used by Credit Providers, including Queensland Country, when deciding whether to accept your application for a loan or credit. The scorecards have been designed to meet credit information compliance requirements defined under the Privacy Act.
You can contact Equifax by:
- Phone – 13 8332 (select option 2)
- Web Form – https://www.equifax.com.au/contact
CRBs may also use your credit information for the purposes of direct marketing pre-screening when this is requested by credit providers. You may request the CRBs not use your information for this purpose by contacting Equifax on the details above to opt-out.
If you have or reasonably believe you have been a victim of fraud, you may contact a CRB and request your information not be disclosed for the fraudulent period.
Comprehensive Credit Reporting
Comprehensive Credit Reporting (CCR) is improving how Member credit information is reported to CRBs to provide a clearer picture of your credit history. This may result in more information being included in your credit report. CCR is intended to better recognise people displaying sound credit management and enhance responsible lending requirements and borrowing practices.
We have previously reported information such as the date and amount of your loan application, or if your loan is in default. From September 2022, we will start sharing additional credit information, such as account open and closed dates, types of credit, credit limits and up to 24 months of repayment history.