We are proud to offer Queenslanders a strong alternative to the big banks. As a mutual, or member-owned bank, our main difference is that our customers receive a membership share in the business; making you a part-owner.
As well as the ownership stake, your membership gives you a say in the running of the business. You have the democratic right to vote at Annual General Meetings and participate in the election of the Board of Directors.
What this really means is that we are focused on you, not shareholders. Decisions about how we run the business and price our products are focused on trying to provide our Members with the best possible outcomes.
We also strive to offer fairer banking, and our subscription to the Customer Owned Banking Code of Practice ensures we are accountable for what we do and transparent in how we do it.