Queensland Country Bank has been named a Top-Rated Bank in the 2026 ProductReview Awards
Each year, the ProductReview Awards highlight products and services that Australians genuinely value, based on real consumer experiences. More than 60 banks were evaluated this year, with winners selected through sentiment scoring and detailed analysis of Member reviews. Being recognised among the top performers is especially meaningful for Queensland Country Bank, as the award is driven entirely by Member feedback.
With over 1,600 reviews and an impressive overall rating of 4.8 stars, Queensland Country Bank has been celebrated for consistently delivering excellent experiences. An outstanding 97% of reviewers rated their experience as positive, which is a reflection of the strong relationships our teams build with Members every day.
Queensland Country Bank Chief Executive Officer Aaron Newman said his team was proud of this achievement.
"Seeing so many Members take the time to share their experiences on ProductReview is a clear sign that our people‑first approach is resonating," he said
"As a member‑owned bank, reinvesting in our products, services, and community is at the heart of what we do. Feedback like this helps us enhance the personalised and convenient banking experience our Members rely on."
What some of our Members had to say*:
Pleasant and helpful staff, easy to use banking app. Good products, and lots of branches is always helpful.- Trev D
I found working with Qld Country Bank to be a great overall experience. It was a smooth and easy process securing my loan.
- Tess G
Very easy to talk to and very helpful. Always a cheerful customer service.
- Nanu
I have always found the staff helpful, friendly and accessible. I have been with the bank for 20+ years.
- Steven
Thank you to every Member who has taken the time to share your experience, offer feedback, and support your local bank. Your trust and insights continue to shape the way we serve our communities.
Learn more about the ProductReview Awards.
*Reviews reflect our Members’ personal experiences and opinions.