What do I do if my card is lost or stolen?If you've lost your card or think it has been stolen, you can report it through Internet Banking under Card Management in the menu (you’ll find this under Services in Internet Banking). Complete the prompts...
How does IDVerse work?It is a simple online process that starts with an SMS (this is the only time we will send you a link within an SMS). Step one: SMS – An SMS with the online verification link will be sent to your mobile number that was used...
Following the recent reduction in official interest rates by the Reserve Bank of Australia (RBA), Queensland Country Credit Union has conducted a review of our savings, investment and home loan interest rates.Queensland Country reduces home loan...
What do I do if a bill comes in that is higher than the amount I allocated?If a larger bill arrives, you have three ways to manage the payment: Option 1 You can use ‘Rainy Day’ if there’s enough available to cover the full difference between the...