What is Money Mentoring?
Money Mentoring is a complimentary one-on-one budgeting support service available to Queensland Country Bank Members. Whether you're looking to take control of your spending, save for a goal, or simply feel more confident with your finances, a Money Mentor will guide you through practical steps tailored to your income, lifestyle, and goals - without judgement. Together, you'll build a realistic plan to help you manage your money with clarity and confidence.
What this service can help with
- Everyday Clarity: Simplify daily budgeting, organise bills, identify savings and curb overspending.
- Life Milestones: Navigate first home guidance, grant programs and loan preparation support.
- Debt Support: Understand debt reduction options, account structuring.
- Staying on track: Regular financial check-ups and account structure.
- Confidence Building: A safe supportive space to talk about money without judgement.
Budgeting Tools
How it works
1. Book: Complimentary appointment for Queensland Country Bank Members. You can book online, by phone or visit your local branch.
2. Prepare: After booking your appointment, you’ll receive an email outlining what to bring to your session. This may include:
- Details of your current income
- Bank statements from other financial institutions (transactional, savings, loans/debts, and credit cards if relevant)
- Insurance policies (if you'd like them reviewed)
- An estimate of your general living expenses
3. Connect with Your Mentor: Have a one-on-one conversation with your Money Mentor.
4. Discover: Explore your financial situation and discuss your goals.
5. Take Action: Leave with practical tools, guidance, and a personalised plan to help you move forward.
From Regret to Real Estate – Michelle’s Story
“For years, we carried the weight of financial regret - poor decisions in our younger years made the dream of owning a family home feel more like a fantasy than a future plan. We had no idea how to break free from the cycle of debt and credit cards, and we couldn’t see a clear path forward.
That all changed when we met Dee from the Townsville Money Mentors team. With warmth, wisdom, and a serious talent for turning chaos into calm, Dee helped us shift from a ‘spend now, panic later’ mindset to one grounded in saving, planning, and confidence.
Our goal? Become debt free and buy our first home within 12 months. Spoiler alert: We did it!
Thanks to Dee’s ongoing support, smart strategies, and genuine encouragement, we not only hit our goal but gained something even more valuable - financial freedom. We no longer lie awake wondering how we’ll pay the next bill or if we can afford a little getaway. The money is there, the plan is working, and the stress is gone.
Dee didn’t just cheer us on; she celebrated every win, big and small, like it was her own. If you're thinking about working with a Money Mentor, for us, it’s been life-changing.”
Meet our Mentors
Renae: Townsville/Online
Dee: Townsville/Online
Kara: Townsville/Online
Ash: Cairns/Online
Crystal: Mackay/Online
Delwyn: Brisbane/Online
Get Social With Us!
The Fine Print
This service will provide budgeting tools for personal finances and is limited to our products and services only. There may be other products issued by other providers that may better suit your needs.
The guidance provided by Money Mentors is for educational and informational purposes only and does not constitute personal financial advice. The information above should be read in conjunction with the following documents: Financial Services Guide, Privacy Notification, Account and Access Facility Conditions of Use.