What do I do if I get a new mobile device?If you get a new mobile device, you will need to remove your cards from your previous mobile device's Digital Wallet and add them onto your new mobile device. Refer to the below instructions on how to set...
Does Queensland Country Bank facilitate joint bank accounts?All personal accounts offered by Queensland Country Bank, provided they meet the specific account eligibility criteria (e.g. age, investment limits and/or lending criteria), can be opened...
What is a digital wallet?A digital wallet gives you the freedom to carry all your cards in one place, on your smartphone. Both our Visa Debit and Visa Credit cards can be added to your digital wallet using Apple Pay, Google Pay or Samsung Pay. Find...
How do I arrange a replacement Cash Passport card?If you need to replace your Cash Passport card, we recommend contacting Mastercard Card Services directly on 1800 098 231 and they’ll arrange a replacement for you. Any positive balances will be...
What is PayID?A PayID is a method of getting paid into your account using your mobile number or email address instead of your BSB and Account Number. It is a way to receive funds into your account almost instantly. You can also pay other people...