Riverlink Banks on Newest Tenant to Service Customers

All is revealed for curious shoppers wondering about the fit-out in the shopfront at the Lowry Street entrance of Riverlink Shopping Centre, with Centre Management confirming they are delighted to welcome their newest tenant, Queensland Country Bank. 

Riverlink Centre Manager, Alexa Arnott, says Queensland Country Bank is a welcome addition to the Centre and will complement their existing offering to benefit shoppers by providing banking and health insurance services to customers.

“Riverlink is committed to attracting tenants which offer product and services to almost nine million customers annually,” says Ms Arnott.

“The quality and customer service of our tenants is paramount in the retail and service offering."

“We are especially welcoming of Queensland Country’s community and Member focus. Their customers are member-owners which encourages genuine relationships and a high commitment to providing quality financial services.”

Our CEO, Aaron Newman, said the new location is a strategic move that offers greater convenience to Members and growth opportunities, particularly in light of the recent announcement of the $250 million Nicholas Street redevelopment to revitalise the CBD.

“As a member-owned bank, our Members are at the centre of every decision we make, and we are committed to servicing the Ipswich community."

“Our research has indicated that Members have moved their shopping habits towards larger centres such as Riverlink, making it a central and convenient location for a Queensland Country Bank branch."

“We expect the highly visible location will also attract new enquiries and provide consumers with a genuine alternative to the major banks.”

Existing branches at Brassall and Winston Glades shopping centres will amalgamate into the new Riverlink branch, with staff offered roles at either the new Riverlink branch or the existing branch at South Station Road, Booval.  Mr Newman says the change allows them to offer a better banking experience for Members.

“The Riverlink branch will feature a new design and will be equipped with modern technology to help make visits to the branch more enjoyable for Members,” says Mr Newman.

“Additionally, it will also be open for Saturday morning trade for Members who prefer to deal with us outside our usual weekday hours.

“The operations of our Booval branch will remain unchanged, however in line with our commitment to improving the branch banking experience we deliver in Ipswich, this branch has received some improvements to its design with further work continuing.”

The new branch in Riverlink Shopping Centre will open in early September. Like us on Facebook to stay tuned for more details.