Help & Information

We’re an independent, customer owned organisation, which means you come first.

Protecting your money is one of our highest priorities, as fraudsters and scammers become more sophisticated. It's important to be vigilant against fraud and scams to identify when something may be too good to be true.

We take the security of your money very seriously. We use industry-standard encryption and comprehensive security measures across all of our sites to help keep your money safe.

We make accessing your money as easy as possible with mobile and internet banking, phone banking, and digital wallets.

Important information about our products and services, including brochures, forms and conditions of use.

We've put together a frequently asked questions to answer some of the more common things that come up about our banking products.