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Suburban home with a light metal roof under threatening storm clouds, representing storm preparedness and home protection.

Frequently Asked Questions

What does Home and Contents insurance cover?

It can help cover your home, belongings, or both, depending on the policy selected and the insured events included. You choose the sum insured for both your home and its contents. Access more information about what is and isn't covered in the Product Disclosure Statement.

How much does Home insurance cost?

Home Insurance premiums are calculated based on a range of factors, from location and materials used to build your home to other characteristics that help assess risk. For more information, please read the Premium, Excess and Discounts Guide (PED).

Can I choose how often I pay?

Yes. Payment frequency options include fortnightly, monthly, quarterly or annual payments.

Can I adjust my excess?

Customers can vary the excess and product type for building and contents within a single policy.

How do I enter the promotion?

Purchase or hold an eligible new CGU insurance policy through Queensland Country Bank during the promotion period, subject to the promotion termsand conditions. Access the promotion T&Cs [LINK TO TCs] for more information.

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