Will I be pressured to open a new account or product?

Yes, appointments are available over the phone as well as in person at select branches in Townsville, Cairns, and Mackay.

No, the service provides general educational guidance and support with budgeting tools.

The initial session will be 1hr and 30min, this may vary depending on your needs.

Yes, follow-up sessions can be arranged to track your progress and adjust your plan as needed.

Yes, all personal and financial details shared during your session are treated with strict confidentiality.