We make it easy for you to view, download and print your account statements using eStatements in either the Queensland Country Bank Internet Banking or Mobile App.
Mobile App:
- Log into the app and tap the menu icon in the top-left corner of the home screen
- Select ‘eStatements’
- Select ‘View eStatements’
- Then either enter a specified date range or select one of your previously-issued statements from the bottom half of the screen
Internet Banking:
- Log into Internet Banking and select ‘Services’ from the header menu at the top of the home screen
- Select ‘eStatement View’
- Then either enter a specified date range or select one of your previously-issued statements in the bottom half of the screen
Your statement includes important account details such as your name, address, BSB and account number, and can often be used for identification purposes with many Government Departments and businesses.
Should you require additional assistance, you can request a copy of your statement by visiting your local branch or by calling our Contact Centre on 1800 075 078.
Related FAQs
How do you open a savings or transaction account?
If you're new to Queensland Country Bank, you can open a Membership and one of our Savings or Transactional account online. Read more about joining Queensland Country Bank.
If you're already a Member, you can open an account online through Internet Banking or the Mobile App. Click on the ‘Apply’ button and then select ‘Create account’.
Alternatively, you can attend your local branch or call our Contact Centre to become a Member or open a new account if you're already a Member.
What do I use to verify my ID online when opening an account?
We use IDVerse to verify that you are who you say you are when you start the process online to open a Membership and an account with us. To learn more about IDVerse and what to expect visit our Online Identity Verification FAQs.
Can you transfer money out of a savings account on Internet Banking or the Mobile App?
Yes, but sometimes fees may apply depending on your account type, or you may lose any bonus interest for the month. You should check our fees and charges brochure before making the withdrawal.
When can I access my Christmas Club account?
You can access your Christmas Club account and make unlimited transactions during November and December. There's no card access, but you can make a withdrawal in branch, or transfer to another account on Internet Banking or the Mobile App.
What does "at call" mean?
"At call" is a term usually used in relation to savings accounts, and means funds that you can access at any time after they've been deposited and cleared.
For example, our Online Saver is an at call savings account - you can transfer money out of it at any time without affecting your interest.
View all related FAQs
