Going Overseas

These days, it’s easy to access your money overseas.

We recommend that you take more than one source of funds when travelling overseas, so if one is lost, stolen or inaccessible you will still have another option to access cash for travelling expenses.

  • Visa credit and Visa debit cards – Our Visa credit and debit cards are accepted anywhere on the Visa network across the world, giving you access to over 1 million ATMs and 24 million merchants in 170 countries
  • Cash Passport – a prepaid, PIN-protected card that can be loaded with foreign currency and isn’t linked to your bank account, giving you added peace of mind.
  • Foreign currency – we can arrange currency for over 30 countries

Taking a combination of foreign currency, a Multi-currency Cash Passport card™, and your Queensland Country debit and/or credit card will help minimise the risk of being left without access to money overseas.

We can arrange for a Multi-currency Cash Passport™ card for you and can also provide foreign currency banknotes for over 30 countries in a variety of denominations. The Multi-currency Cash Passport™ is a pre-paid, PIN protected card that enables you to obtain local currency from overseas ATMs.

Accessing your money

Explore the other ways that you can access your money.

Internet Banking

Internet Banking is a convenient, capable and secure way to access your accounts with Queensland Country Bank 24 hours a day, 7 days a week.

Learn More

Want to know more?

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Can Queensland Country provide foreign cash?

Yes. You can pre-order foreign cash through Travelex at any Queensland Country Branch, that way you're prepard with local currency when you arrive at your destination.

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How do I access Internet Banking whilst overseas?

There's a few added steps to complete before you board the plane.

As you may not be able to receive SMS' from your Australian number when travelling, you will need to register for a VIP token before leaving the country. To do this you will need to download Symantec VIP Access App.

Once you download and install the VIP Access App, you can change your 2-factor identification settinge from SMS codes to VIP Access.

Find out how to install and register your VIP Access App for Internet Banking.

Additionally, depending where you travel to, your Mobile App may encounter some security restrictions whilst overseas. If this is the case, we recommend using Internet Banking for completing transfers.

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Do I need to let Queensland Country know I'm travelling?

If you're planning to use your Queensland Country Bank Visa debit or credit card whilst overseas then you need to let us know where your travelling to and for how long.

Queensland Country monitors your transactions to protect you against fraud on your account. If your card is used in an unexpected location, we may put a temporary block on access to your account until we can contact you to confirm the transaction is genuine.

You can inform us of your travel plans through Secure Mail in Internet Banking, Overseas Travel in the Mobile App or by calling our Contact Centre on 1800 075 078.

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Anything else I should know?

If you’re planning an overseas holiday, there are lots of things to consider, including how you’ll access your funds, the security of your money overseas, staying on top of payments while you’re away, travel insurance and what to do before you go.

Check out our travelling tips for some useful information to think about before you go overseas.

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