Queensland Country Bank now have an easier way for Android™ users to pay simply and securely with Google Pay on your compatible Android device and Queensland Country Bank debit or credit card. 

With Google Pay you can enjoy all the benefits you get with your debit or credit card without the hassle of carrying them around in your wallet. 

How to add your card to Google Pay?

It only takes a few minutes to get up and running with Google Pay.

1. Download the app on Google Play or the App Store, or visit pay.google.com.

2. Sign in to your Google Account and add a payment method.

3. If you want to use Google Pay in stores, check to see if your phone has NFC.

4. If you still need more help setting this up you can view Google's tutorial here.

That’s it! You’re ready to pay.

Want to know more?

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Which digital wallets are available for Queensland Country Cards?

Queensland Country Bank Visa Debit and Credit cards can be used on Apple Pay, Google Pay and Samsung Pay.

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What payments or transactions can I make with my digital wallet?

You can complete any transaction that you normally would with your physical card at anywhere that accepts contactless payments.

You can now also perform contactless cash withdrawals and balance enquiries at any Queensland Country Bank ATM. Contactless access is also available to most other bank cardholders, depending on whether your card issuer supports digital wallet functionality.

Ensure you have enabled the “Digital Wallet” card controls in Internet Banking or the Mobile App to make a digital wallet payment.

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Does it cost anything to set up a digital wallet?

Queensland Country Bank does not charge any fees to set your card up on a Digital Wallet however you should always check if the wallet providers charge any fees.

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What do I do if my card is lost or stolen?

If you've lost your card or think it has been stolen, you can report it through Internet Banking or the Mobile App under Card Management in the menu (you’ll find this under Services in Internet Banking). Complete the prompts, and choose if you’d like to replace your card. You’ll be able to access your new card using your digital wallet straight away, and your new physical card will arrive within 7-10 days.

Alternatively, you can contact us to report your card as lost or stolen. Please call your nearest branch or our Contact Centre on 1800 075 078 during business hours. If you need to report your card lost or stolen outside business hours, please phone the Visa lost or stolen cards hotline on 1800 648 027.

If your card is lost or stolen when you're overseas, please phone +61 2 8299 9101.

Please note that you will need to update your card control settings for your new card if you have customised your card controls in Internet Banking or the Mobile App.

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Information you need to know

Your mobile wallet solution using Google Pay has been provided by Queensland Country Bank via www.mobilepayments.com.au. Please refer to our full Terms & Conditions here. Queensland Country Bank Limited ABN 77 087 651 027 AFSL/Australian Credit Licence 244 533. Google Pay is a trademark of Google LLC.

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