Queensland Country Bank is celebrating another slew of award wins, including our most exciting yet for 2024 – we’ve been named Customer Owned Bank of the Year in the 2024 WeMoney Banking Awards!

But that’s not all – we took home seven additional awards in the WeMoney Banking Awards, including Best Flexibility – Home Loans, Best Rewards Credit Card, and Lender of the Year (Customer Owned Bank) – Car Loans, and were finalists in four more categories.

WeMoney is a personal finance app that helps people track their finances in one place, monitor their credit score but also provides strong support from a large financial community for free. The WeMoney Awards recognise the highest performing performing products or brand in each awards category at a given time.

These awards have bolstered our existing product and service recognition from Canstar, Mozo, and RateCity.

Chief Executive Officer Aaron Newman said the continuous awards from multiple independent bodies in recent years validate our Member-first model.

“Such accolades and recognition demonstrate the success of the Member-first approach, which enables us to reinvest our profits back into our communities rather than paying shareholders,” said Mr Newman.

“This means our core focus is about helping our Members achieve their financial goals, which is more important than ever in today’s economic climate.”

As the cost of living continues to soar and people become more cautious about their banking choices, Mr Newman said Queensland Country Bank is meeting Members’ growing and evolving needs.

“We’ve observed an increase internet banking services, and with our call centre located in Queensland, our Members can feel assured knowing they can chat with a local whenever they need support,” said Mr Newman.

“However, we also recognise the importance of providing face-to-face services for those instances when Members want to come into their local branch for that in-person contact and advice.

“At a time when many banks are scaling back their services, we’re committed to investing in regional and rural communities and ensuring our Members have access to the financial solutions and support they require, whether that be online or in-person.”

The bank’s people-first approach also extends to its employees, with Queensland Country Bank receiving the ‘Great Place to Work’ certification for the second year in a row.

“The essence of being a member-owned bank is to put people ahead of profits and this extends to our employees who not only live and breathe such values but are also integral members of the communities in which we serve,” he added.

“In light of the regional banking inquiry and the current cost-of-living challenges people are facing across the country, customer trust and reliability have never been more important.

“In such a dynamic and evolving climate, we’re committed to ensuring we continue to invest in the communities that support us.”

Full List of 2024 WeMoney Awards

  • Winner - Customer Owned Bank of the Year
  • Winner - Best for Flexibility - Home Loans
  • Winner - Best Rewards Credit Card
  • Winner - Outstanding Customer Service - Credit Cards - Back to back (2 years)
  • Winner - Lender of the Year (Customer Owned Bank) - Car Loans
  • Winner - Best for Quality - Car Loans - Back to back (2 years)
  • Winner - Transaction Account of the Year (Customer Owned Bank)
  • Winner - Excellent Rates & Fees - Transaction Accounts
  • Winner - Outstanding Customer Service - Transaction Accounts - Back to back (2 years)
  • Finalist - Best for First Home Buyers - Home Loans
  • Finalist - Best Home Loan Package - Home Loans
  • Finalist - Outstanding Customer Service - Home Loans
  • Finalist - Best for Value - Credit Cards

Other awards for 2024

  • Rate City – Best New Car Loan
  • Rate City – Best Green Car Loan
  • Mozo – 2024 Experts Choice Awards – Pensioner Account
  • Mozo – 2024 Experts Choice Awards – Investor Home Loan
  • Canstar 2024 Outstanding Value – Investment Home Lender
  • Canstar 2024 Outstanding Value – Variable Investment Home Lender
  • Canstar 2023 Outstanding Value – Green Car Loan
  • Canstar 2023 Outstanding Value – Green Reno Loan