Can I add new bills throughout my agreement?Yes, of course. As this may mean reshuffling your agreement to suit your new bill you will have to attend your local branch or call our Contact Centre for assistance. Please be advised that the...
How can I pay my bills online?Login to your SmartBudget portal, available through Queensland Country Internet Banking or Mobile Banking App. Select the agreement that you wish to pay the bill from. Click on ‘Pay bill’ and a list of bills due for...
What can I use Internet Banking for?You can use Internet Banking for managing your money without needing to call us or attend a branch. With Internet Banking you can: Check your account balances Transfer funds, make payments and pay bills. Access...
What do I do if a bill comes in that is higher than the amount I allocated?If a larger bill arrives, you have three ways to manage the payment: Option 1 You can use ‘Rainy Day’ if there’s enough available to cover the full difference between the...
How can I top up my ‘Rainy Day’?To top up your ‘Rainy Day’ from your nominated service account you can follow the below steps: Log into your Queensland Country internet banking and access the SmartBudget portal through the top menu bar. Click ‘Top...
