Hand holding a Queensland Country Bank Visa card inside a modern bank branch with two people talking in the background.

How do I arrange a replacement Cash Passport card?

If you need to replace your Cash Passport card, we recommend contacting Mastercard Card Services directly on 1800 098 231 and they’ll arrange a replacement for you.

Any positive balances will be transferred to the new card.

Please note, it can take up to 15 days for your replacement card to arrive.


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